Case Study: Network Switch Refresh for Leading Manufacturing Customer in the USA

Case Study: Network Switch Refresh for Leading Manufacturing Customer in the USA


Client Overview:


Project Background:

Digital Infotech was hired by a leading manufacturing company in the USA to perform a network switch refresh at 13 customer sites. The client’s infrastructure included multiple IDF (Intermediate Distribution Frame), MDF (Main Distribution Frame), and Core Switches, and they sought to upgrade these devices to ensure better performance, enhanced speed, and improved overall network stability. The company’s legacy network infrastructure was aging, and a network refresh was necessary to meet the growing demands of their business.

The scope of the project involved replacing old network switches at 13 locations, and replacing core switch racks at two key sites. Digital Infotech’s expertise in network cabling, data center solutions, and IT infrastructure upgrades made them the ideal partner to carry out this critical refresh.


Challenges & Issues Faced:

  1. Managing Multiple Customer Locations:
    • Problem: The client had 13 distinct sites spread across various locations, each with its own network infrastructure. This required meticulous planning and coordination to ensure that the switch replacement process was uniform and seamless across all locations.
    • Impact: Having multiple locations made it difficult to ensure consistency in configurations, switch setups, and hardware compatibility. Moreover, the remote locations required a well-organized team to handle installations efficiently.
  2. Seamless Network Switch Configuration:
    • Problem: The new network switches needed to be configured to precisely replicate the existing network’s settings. Any discrepancy in the VLAN configurations, routing protocols, or security settings could lead to network downtime, affecting operations.
    • Impact: Ensuring that all new devices were set up correctly without disrupting business operations was a major concern, as even a minor mistake could lead to network failures.
  3. Ensuring Minimal Downtime During Installation:
    • Problem: The switch replacement process had to be carried out without disrupting the manufacturing company’s ongoing operations. Unexpected downtime could affect production schedules, leading to productivity loss.
    • Impact: The challenge was to replace all switches and reconfigure the network with minimal interruption to their critical systems.
  4. Core Switch Rack Replacement:
    • Problem: At two of the sites, core switch racks also needed to be replaced. This involved more than just switching out individual devices; it required a complete reorganization of the core network infrastructure.
    • Impact: Any errors in installing or reconfiguring the core switches could impact network performance and data transmission efficiency, potentially causing severe disruptions to business operations.

Solution and Approach:

  1. Pre-Staging and Software Configuration:
    • Solution: Digital Infotech pre-staged the new network switches before installation. This involved configuring the switches with all the required settings based on the customer’s existing network architecture. Our team replicated the client’s network topology, including VLAN settings, IP addressing schemes, routing protocols, and security configurations, ensuring the new devices would integrate seamlessly.
    • Implementation: The pre-staging process was conducted at a central facility, where the configurations were done in parallel with labeling the old switches. This ensured that the replacement process could happen swiftly and efficiently, without the need for last-minute adjustments during installation.
    • Result: The pre-configured switches were ready for installation, minimizing any delay or potential errors during the switch refresh process.
  2. Old Switch Labeling and Port Organization:
    • Solution: Digital Infotech carefully labeled each of the old switch ports at the 13 sites, maintaining clear and organized mapping for easy identification and smooth integration with the new switches.
    • Implementation: Labeling was done in a methodical manner to match each port’s connection on the new switch. This meticulous labeling process allowed for faster installation, enabling the team to easily connect cables to the corresponding ports without confusion.
    • Result: The labeling process ensured clarity and efficiency when replacing the switches, allowing for quick setup and connection during installation.
  3. Switch Replacement and Site Coordination:
    • Solution: Once the new switches were pre-configured, Digital Infotech began the switch replacement process across all 13 sites. New network switches were deployed and installed during scheduled maintenance windows to ensure minimal disruption to client operations.
    • Implementation: Our team coordinated with the client’s IT department to ensure the process was carried out during off-peak hours. Switches were replaced site by site, with the new devices connected and powered on, immediately taking over operations once the old devices were removed.
    • Result: The network upgrade was completed without impacting business productivity, maintaining a seamless user experience for the client.
  4. Core Switch Rack Replacement and Integration:
    • Solution: At the two sites requiring core switch rack replacement, we coordinated the installation and reconfiguration of the core network switches to ensure high availability and efficient data routing.
    • Implementation: New racks were prepared in advance, and core switches were migrated onto them in a controlled manner. Digital Infotech ensured the re-cabling and re-configuration of switches were done following the best practices to avoid network congestion or performance loss.
    • Result: The core switch racks were successfully replaced and integrated, ensuring improved network performance and optimized data transmission for the client.


Project Outcome and Benefits:

  • Improved Network Performance: Replacing legacy network switches with modern, high-performance devices resulted in a more reliable and faster network, ensuring the client could handle higher traffic loads.
  • Minimal Disruption to Operations: The pre-staging process, labeling, and well-coordinated installation allowed for quick switch replacement with almost no disruption to the customer’s ongoing operations.
  • Scalable Network Infrastructure: The updated network switches and core switch racks provide a foundation for future expansion and growth, supporting the evolving needs of the business.
  • Seamless Integration: All 13 customer sites now have uniform, well-integrated network infrastructure, with consistent configurations and easy-to-manage hardware.
  • Successful Core Switch Rack Upgrade: The replacement of core switch racks at the two sites enhanced network stability, enabling faster data routing and overall system efficiency.

Conclusion:

Digital Infotech’s network switch refresh for a leading manufacturing client in the USA successfully upgraded their network infrastructure. Through careful pre-staging, port labeling, and precise switch replacement, we minimized network downtime and provided the client with a scalable, high-performance network solution.

This project demonstrated Digital Infotech’s capability to manage complex IT infrastructure upgrades and deliver network services that enhance performance, scalability, and security. With expertise in network refreshes, data center solutions, and core switch upgrades, we ensure that clients’ IT systems are future-proof and capable of meeting growing demands.

For organizations seeking reliable and professional network refresh services, Digital Infotech offers top-tier solutions tailored to your business needs, ensuring smooth transitions and optimized network performance.